Call us for an appointment (250) 474-4567

Purchase information
Glasses Care

Our Products

Dr Joslin, Dr Morin & Associates is proud to supply exceptional eyewear to our community. We provide high-quality and trendy eyewear for every member of the family.

At our clinic, you can choose from a variety of frames that match both your personal preference and lifestyle. Whether you want to look trendy or casual, we have many frames to choose from. We have everything you need in one stop! You can choose eyewear that meets your needs after completing your eye examination with our optometrists.

Our prescription frames have a 2-year warranty against manufacturer defects. If your frame breaks with normal use, you are encouraged to bring it in, and we will repair or replace them if necessary. Be assured all eyewear that is purchased in our practice will be adjusted, including nose-pad or screw replacements free of charge. *

* 2-year manufacturer defect warranties are included with most frame collections in our office, however not all companies provide the same coverage. Due to this, some exceptions may apply, and select frames may have a 1-year manufacturer defect warranty.

Refunds & Returns

We provide our patients with quality products recognized world-wide at competitive prices.

Your eyewear is customized and designed for your specific and unique personal needs. Due to this, we cannot offer refunds on products once orders have been started or payments have been received. In addition, all retail or over-the-counter products and purchases (such as but not limited to drops, cleansers, eye masks, readers, supplements & clips) are final sale.

While we are 100% confident in our prescriptions, any concerns you may have will be reviewed by our Optometric Assistants & our Doctors of Optometry in a timely fashion to ensure satisfaction.

On occasion, there may be other solutions available depending on each individual case or circumstance which include:

  • Exchange/Change in product type (differences in product price to be paid by purchaser)
  • Doctor Prescription Re-Do (within a certain timeframe)

We are always here to assist you and our goal is to surpass your expectations. We want you to enjoy your eyewear experience with us and of course, love your glasses!

Maintaining Your Eyewear

  1. Always remove your glasses with two hands. This ensures the frame stays in adjustment and maintains proper lens and frame alignment.

  2. When you are not wearing your glasses, keep them in their protective case. Do not leave glasses face-down on the lenses

  3. Anti-Reflective coatings may be damaged by exposure to high heat and other household products. Refrain from using hairspray and perfume mist around your eyewear.

  4. Always use the provided lens cleaning cloth and solution to clean your lenses. If this is not available, use a soft cloth and warm water.

  5. Do not leave your glasses on the dashboard or in the glove compartment of your car, even in a case. Extreme heat or cold can damage frames and lenses.

  6. Do NOT try to do your own repairs! If you try to repair your own glasses and are within your manufacturer’s warranty period, the warranty may be void as we have to return the product as is. Come in to our office to have your frames adjusted. Complementary (no cost) adjustments, nose-pad and screw replacements are a benefit to those who purchase eyewear through our practice.


Legal Notice

The information below applies to all the information contained on the Website.

The users of this Website agree to comply with the terms set out below.


Dr. Joslin, Dr. Morin & Associates owns and operates a Website at (hereinafter referred to as the “site” or “Website”). Dr. Joslin, Dr. Morin & Associates® trademark except as otherwise noted on the site, which is accessible to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you agree to comply with the conditions.


Information on this Website is intended for informational purposes only and has no contractual value. Dr. Joslin, Dr. Morin & Associates reserves the right to modify the content of this site. At any time, without prior notice. Dr. Joslin, Dr. Morin & Associates assumes no liability for errors or omissions in the content of this Website or for information reliability or completeness of said information.

Information published on this Website is based on marketing, statistical or commercial services or other sources the Dr. Joslin, Dr. Morin & Associates considers reliable and are the sole responsibility of their authors and not of Dr. Joslin, Dr. Morin & Associates. We do not assume any liability for the accuracy or completeness of said information and in no circumstance should this information be regarded as such. Opinions and information as presented on this site reflect our position as of the date of publication and are subject to change without notice.


Dr. Joslin, Dr. Morin & Associates, its employees and directors will not be liable for damages incurred as a result of the information published on this site, for the views and advice published, expressed or implied regardless of its nature.

Dr. Joslin, Dr. Morin & Associates expressly refuses any and all responsibility for the manner in which the user of the site may use the information contained, in any decisions that may be made and in the actions that may or may not be taken based on said information.


Presentations made and contained on this site are the intellectual property of Dr. Joslin, Dr. Morin & Associates. Reproduction in whole or in part of this site on any other medium in prohibited without the express permission of Dr. Joslin, Dr. Morin & Associates.

User may solely use the information contained on this site for personal use. Reproduction in whole or in part of said information on paper may only be performed for personal use. Said information is not to be copied, distributed or transmitted to third parties nor may it be inserted in a document or other medium.


The links to external Websites and their content shall not be prejudged and Dr. Joslin, Dr. Morin & Associates will in no way be held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said sites.


Dr. Joslin, Dr. Morin & Associates draws the attention of the user to the fact that all communication transmitted through this Website remains in the public domain and not the private domain. OSI cannot accept responsibility for the security of the transmission of information.

The confidentiality and integrity of the information circulating over the internet cannot be ensured. Dr. Joslin, Dr. Morin & Associates cannot accept responsibility in the case that data contained on this site is intercepted.

Dr. Joslin, Dr. Morin & Associates site uses cookies. These cookies are small text files saved on the hard disk of a user's computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze visits to the site. Dr. Joslin, Dr. Morin & Associates calls upon Google Analytics to help track how users use the site. The number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving the site and tailoring the content to the needs of its visitors.


Dr. Joslin, Dr. Morin & Associates makes no representations that the content of this site is free of infections, viruses, worms, Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility to take protective measures.


Under no circumstances shall Dr. Joslin, Dr. Morin & Associates be held responsible for transmission errors of any sort, such as loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from the use of the services provided on this site.


This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia. Any dispute arising of this Agreement shall be brought before the court in the judicial district of Dr. Joslin, Dr. Morin & Associates's head office.
#105-814 Goldstream Avenue, Victoria, B.C. V9B 2X7;
Tel: (250) 474-4567.


Dr. Joslin, Dr. Morin & Associates
#105-814 Goldstream Avenue, Victoria, B.C. V9B 2X7
Tel: (250) 474-4567